Returns & Exchanges

At The Croft House, we want you to be completely satisfied with your purchase. If your item isn't quite right, you can return or exchange any unworn garment in its original condition within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Package Your Items

Carefully place the items in their original packaging, ensuring all tags are attached and the garment is securely folded.

3

Ship It Back

Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing